";s:4:"text";s:21792:"Most commonly, consumers tend to contact Jcpenney Optical to ask questions about: Product/ Service, Shipping and Delivery, Return/ Replace. JCPenney's 2020 Presidents Day deals included an extra 20% off orders of $100 and over, as well as free shipping on orders over $49. Not enough money being paid for hard labor. I will never order anything from Penny's anymore, they cannot be trusted to get it in a timely manner. Poor customer service Ms. Hill in customer service and heavy set manager on duty have unprofessional customer service, they are uncaring to customers needs, I called before I arrived about a sit up pillow and when I arrived it wasn't there. This review is only about the ship to store option, I have done curbside pickup before, as well as ship to my house and there has been no problem at all. Shipping Service Review from Minot, North Dakota. Perhaps you had a new clerk that was still training or very busy. I just ordered from Kohls 5 days ago & pkg was UPS only & it arrived today, with no problem. On this past tuesday i stop in at jcpenney to look around, i didn't have my credit card neither did i have my 25% off coupon, needless to say i did make a purchase, i told the cashier that i didn't have neither one, she said i can look up your credit card but you need the coupon to get the 25%off, i've shopped there before and other cashiers have given me the coupon sale because they have a scan sheet at their register, i bought the items any way but i think i'll take my items back for a refund and i won't be shopping there anymore! Managers and supervisors always try to find shortcuts or a scapegoat for mistakes. I will order again. So should I assume this pkg will get "lost" too only to show up 3 weeks later? Auto corrected my address, and sent my package to a unknown address. We worked way too hard to be paid less I think the workers their that does the heavy lifting deserve a raise and benefits on the job. If you want to learn and grow, you can't. If they choose to take away my choice of buying My Pillow brand products because the founder supported the President of the United States, then I will take my money and business elsewhere. Worst Experience ever (fields ertel OHIO store). Read honest and unbiased product reviews from our users. I did not like how we have to choose the hours they giving us. I have now been charged for an order that I've never received I am most certainly not going to order again and pay a second time and hope it arrives to the right address. Worst customer service! You won't be able to track your items. Share your experience. 56%say women are treated fairly and equally to men. If you want service and selection on bedding go to JCP in Naples, Fl and see Bianca. Buyers may have their item delivered at their own doorstep or at the nearest store in their location. In my department was pretty relaxing. Jcpenney Optical Shipping Service reviews: Can't get my glasses. This was a reorder for item #7210381, to be shipped to Alamo, TX. Never again for me. Four (4) weeks is unacceptable for something that should be in stock in the store. I am so glad I took screenshots so I can report this company that once valued its employees to the FTC for false advertising and bait-and-switch marketing. A review of recent activity paints a very dismal outlook. My co workers helped me whenever I needed to understand more about my job and responsibility. Allen in Texas. After making the mistake of wasting my self-quarantined time to visit JC Penny's website hoping to find a better deal than what I saw on Famous Footwear's website, I called their customer service only to be treated like this was my problem and JC Penny can't do anything to honor what they display. Explore leadership during COVID-19, working conditions and WFH support. Ordered glasses 11 days ago, desperately need them. JCPenney will not deliver to known expeditors or freight forwarders. I now know that JC Penny doesn't need or want my money based on the way their Customer Care agent and supervisor dismissed my issue as if they don't care and have better things to do than to encourage me to shop with JC Penny instead of Amazon, Famous Footwear, Just Fab, Shoe Dazzle or any other website to buy my shoes. Shipping Service Review from Minot, North Dakota. Amount of time it takes to receive an online order. Do NOT order from JCPENNEY! My pkg which started in Missouri & then was supposed to be delivered to Bismarck, ND, after being transferred in Minnesota is now in South Carolina according to tracking #. NEVER AGAIN! What is the interview process like at JCPenney? I complained in a phone call and they said, because i purchased through groupon they cannot do anything for me. I call customer service so they can solve the problem. Just received my JC Penney order after being "missing" for 3 weeks. JC Penney ranks 14th among Department Store sites. Their sheets and portrait packages are cheap, if you remembered to print out your coupons. There is a lack of communication throughout the company and building. Customer service is completely useless. U have 2 be part of inner circle 2 move up and thats difficult difficult, Everything else. I absolutely hated it and could not stand how fast paced it was . If you had been shopping at a grocery without your coupon it would have been the same. We use cookies for analytics, personalization, and ads. I ordered sneaker from jcpenny and said free shipping and return. Ive been there 8yrs and have not advanced even though i know every function in store. You also should not expect special treatment just because someone has bent the rules in the past. Gain trust and grow your business with customer reviews. Penny's doesn't stock, they order from manufacturer when you purchase. Return Policy is the worst. Horrible Service!! Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Be cautious when choosing this option, because if I had known it would be this complicated just to figure out where my items are, or when I will be receiving them, I would have just gone to the store myself or paid for shipping. First, please have your people learn to update your prices online. I recently moved and updated my information with JC Penney online. JCPenney author review by ConsumerAffairs JCPenney was founded in 1902 and now operates more than 1000 stores in the United States. Ms. Minor was kind, helpful, and knowledgeable. Orders may be qualified for a free shipping of 4 to 7 business days for products over $99. We’re in this together! JC Penney ranks 13th among Department Store sites. The work was never overwhelming and management was good at helping out where it was needed. Unfortunately, the kind he wanted were not on shelves. I think that was the mistake I made on April 6,2020, from 6 PM CST to 7:25 PM CST. Thank God there are other retail stores that want to take all the money I want to spend. After they took the money out of my account, I haven't heard anything else. HQRP 10" / 25.5cm Glass Turntable Tray Compatible with Maytag, Magic Chef, Samsung, GE General Electric, Panasonic, JcPenney, Oster, Emerson, Daewoo, Rival, Ewave Microwave Oven Plate 10 … Want to know why JC Penny keeps filing for bankruptcy - your customer service is horrible. We have a J C Pennys about a half hour from the house, and we used to do a lot of shopping there. | Read 21-40 Reviews out of 833 thank you ! The price level of this organization is high according to consumer reviews. I ordered two pair of pants for pick-up at the store. Has anyone ever been asked by an online merchant to send photos of government ids after payment cleared, to release your belongings for shipping? The leaders and mangers are very friendly and they will guide the teams in right directions. Open a Walmart Credit Card to Save Even More! Is it a good idea to purchase the appliance extended warranty j.c. penney offers? Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Shop here at Penney's all the time, love the products, sizes and the, This store they lie to customers with their prices, Barely functional on line, worst customer service EVER. Don't purchase a mattress if you need it soon. Update latest JCPenney Coupon Code 40% OFF, JCPenney free shipping coupons and promo... Jump to. The manager, was very accommodating to family matters, and was a pleasant man to work for. I have no product. Go in on a Saturday morning, the pick up desk is closed. On line system is inaccurate, sloppy, misleading, and does not honor promised actions. Find helpful customer reviews and review ratings for JCPenney at Amazon.com. Credit card. Jcpenney Shipping Service reviews: I'm Done With JCP LOOSERS! I really like JCPenney! What is a typical day like for you at JCPenney? They did not seem to care. They sometimes use to let us off early if there no more trucks to unload. My appointment was automatically cancelled. Share JCPenney promo code and discount code with your friends via facebook, twitter, pinterest, and email. I processed the billing to accounts payable. Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Explore work from home during COVID-19, remote work support and work-life balance. There are plenty of opportunities for advancement and cross training. I have some knowledge of equipment handling. It is not fair for them to lie on price and cancel customer orders just because they have a bug in their system. Wouldn't work there again because I felt I was being over worked and my checks were very low of what I expected. J C Penney is a great place to work. Sr. After 14 days I went on their website and found out it would not be delivered until June 17,2020. Paid for 2 day shipping, my mistake. Some complaints regarded the slow shipping of certain items. Our community is ready to answer. The 1X point per dollar works out to a 5% cash back equivalent, which is good even by normal rewards card standards. Previous pair was lost. Warranty service through Uniters worthless, Shipment is lost and customer service does nothing. I didnt see any negatives in JCPenney. Shipping rates & options in the 48 contiguous United States Shipping and Handling charges are based on the subtotal of your order and the shipping method selected. A lot of cross training. The shipping was a horrible. I like the coupons and the sales they offer, and I like the after-holiday sales. Do you know Minnesota is right next to North Dakota & South Carolina is on the east coast? Recently visited the store in Prattville, AL to buy t-shirts for my husband. Jcpenney Optical Shipping Service Review. No training. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! JC Penney is fortunate to have Ms. Pamela Minor as an employee. I am really struggling to put into words my disdain for companies who shrug at Americans by deciding what we will and will not be allowed to buy in their stores. Last year's sale also took an extra $10 off orders $25 and over with the use of a coupon code. I chose to ship to the store, since I have a location nearby, and let's just say, I have no clue what's going on with my package or when it will arrive. What department is often the most needed? This is all on the manager and he/she should be written up for failing to properly schedule his/her staff. How flexible are your working hours at JCPenney? You’d be better off ordering from a mattress or furniture store, which I’ve also done during Covid and didn’t experience the ridiculous delay nor run around including promises/lies about compensation amount. Even though the order had not shipped yet, they refused to update the shipping address and told me that I still will have to pay for the merchandise, which is shipping to the state I use to live in. As far as I am concerned they stole my money. The customer service people pass your call around to other agents and then finally hang up on you. Read honest and unbiased product reviews from our users. Last year's sale also took an extra $10 off orders $25 and over with the use of a coupon code. Overall, while I realize items are on a shipping delay due to Covid, the customer service was severely lacking. I cannot believe I just wasted two hours of my self-quarantined time trying to buy shoes for my daughter and myself at JCPenny.com. Only one person on the staff apologized for the problem. Career recommendations for Shipping and Receiving Clerk, Explore information on salaries, job satisfaction, skills and more, Popular locations for Shipping and Receiving Clerk in US, Learn about JCPenney in popular locations. I worked shipping/receiving about 36 years ago. Said to arrive at the store by a certain date, which has passed. Why is your shipping slow $#*!ing slow i ordered an item on 11/26/18 not processed till 11/30/18 say it will deliver 12/05/18. Tip for consumers:Don't use the ship to store option! Even worse, customer service is populated with incompetent, rude, and extremely unhelpful personnel who delight in transferring calls back to the waiting queue, which is always a LONG time. The JCPenney President's Day sale on February 15 offers huge saving opportunities. cut hours due to slow times, management is bad, hours and scheduling constantly changing, Being at jcpenney is stressful sometimes its fast most of the time it's slow they cut everyone's hours down to part time I cannot continue to work like that there is times when they send us home early a lot and that hurts my household income, Supervisors don’t care about their employees. They made a new order with the established Sale price and then 2 days later they canceled my order because they said they had a pricing error in their system. Read eye-opening Jcpenney mattress reviews from real customers that are proven and trusted. Buy your mattress from someone who has it in stock. I called the 800 number and after waiting for almost an hour for someone to answer I was ultimately told that there was nothing they could do except to reorder and charge me again. Use JCPenney coupon code to get extra 60% Off clearance sale. Cancelled order. The last gal I spoke to said, I see you updated your profile, but you did it after placing items in your cart, so it didn't carry over. 52 reviews from JCPenney employees about working as a Shipping and Receiving Clerk at JCPenney. Jcpenney Shipping Service reviews: My order is not showing up but it's on my bank statement. It was frustrating enough to have to sort through unorganized clothing just to find there was only one pair Levi's in a common size. 6 … Free Shipping on Orders $35+ or Pickup In-Store and get a Pickup Discount. Do not order from JCPenney. 52 reviews from JCPenney employees about working as a Shipping and Receiving Clerk at JCPenney. Store is no longer there so not much to say about it,. Horrendous furniture service. I will never use the services of JC Penny again and I won't purchase anything from this antiquated business. It is nice that at times they have made an exception for you which was good customer service on their part. Everyone there was fun to work with. Why should I be misled by the prices you have posted? Stay safe with our COVID-19 guide. Read more about working at JCPenney Services India. Impossible to believe. Multiple weeks ago, I placed an order online, and it gave me to option to ship to my house, or ship to the store for free (no shipping charges). In this day and age that is just ridiculous. Engineer (Current Employee) - Bangalore, Karnataka - April 3, 2020. Initiated claim through Uniters (their warranty service provider) and denied under "Normal use." the mood was good with heard works and plenty of hours but my choose of transportation cost me my job so please do not use COTA. I will never again order anything from Penney’s. Here are the hard facts: 1. JCPenney coupons 2021. Paid time off is great also. Shoveling the snow in the winter, before the trick got there. Jcpenney has the worst customer service. JCPenney's 2020 Presidents Day deals included an extra 20% off orders of $100 and over, as well as free shipping on orders over $49. I wouldn't recommend working at JCPenney. Customer service at this store is non-existent. Bianca was our salesperson on our purchase of two Sterns & Foster mattress sets. Find helpful customer reviews and review ratings for JCPenney at Amazon.com. How to Save More at JCPenney portrait: Free Shipping: At JCPenney com, enjoy free shipping for orders of $99 or more, or ship your order to a JCPenney store and shipping is free. But they could not compare with Bianca service and pricing. No wonder their stores are closing. How is that my fault. if you ever have a problem with your order (and trust me, you will) - wait times are over an hour! Some genius thought it would be a good idea to put the closed sign in between the two registers instead of in front of the register directly below the pick-up sign. Worst Experience ever (fields ertel OHIO store). Don't buy anything from them. Missing items. They are not trustworthy as they state. Today is June 17,2020 and I called the delivery company and they don't have the mattress. I ordered several shirts the order took a week to ship and then I got an email stating it had arrived. To find more information about reviews and trust on Sitejabber.com please visit. If you were in charge, what would you do to make JCPenney a better place to work? ?to me that is a big rip off. It was a lot easier getting the merchandise onto the selling floor, without distractions. Consumers satisfied with JC Penney most frequently mention local store, great prices and shop online. Five were sort of cheap and I returned them to the local store with no problems. Jcpenney Optical Shipping Service reviews: Can't get my glasses. Purchased a mattress and box spring from them on 9/4/20 and here we are on 10/14/20 and still have not received! Any time a business declines a consevative seller based on politics alone, then I'm done spending money there. Claim your listing for free to respond to reviews, update your profile and manage your listing. Read what Shipping associate employee has to say about working at JCPenney: When I first started to work there, I liked it. What ever happened to these stores? FREE Shipping by Amazon Arrives before Valentine's Day Only 1 left in stock - order soon. Whether you are attending prom for the first... We’re in this together! Please share your JCPenney review, comments and feedback on the comment box. CSS guy (hard to understand accent) kept reading stuff about his supervisor would be notified yet he NEVER offered to help me so I hung up. Ask a question about working or interviewing at JCPenney. Jcpenney Free Shipping Code No Minimum is a special offer provided by JCPenney for all orders, and generally, every products is eligible for this discount.To active this offer, you need to add the products to shipping cart with the minimum spend.Now HotDeals provides 125 offers February 2021, click and apply to the ‘Coupon/Discount code’ box, and then you can enjoy Jcpenney Free Shipping … I kept calling as the message said to leave your name and number and they will call you back. We collate all the best reviews from around the Internet so you can view them in one place ... 1 year ago. I called 3 different times, CSS are stupid, transferred me, then kept saying her was sorry, and reading from a script, I said can you please take my credit card number and find my orders? I did all the inspections of the incoming and outgoing freight. When you don't have receipt or did not pay with card they store credit the lowest amount possible. She had the product knowledge and very helpful in insuring we were get the best product for our needs. They tell me i have to drive 2.5 hours away to get what i paid for 8 months earlier. Sometimes you will get your full 40 hours there depending on the load that comes in that day. 19 reviews of JCPenney "YAY for JC Penney!! Order prints and cards by December 12th to be eligible for standard shipping delivery by Christmas Eve. I enjoyed my time at JC Penney's, co workers were nice and we all seemed to get along. No support, do not buy here. I have been on hold for 46 minutes and I still have not talked to anyone. This was one of my favorite jobs. We took it in to their jewelry department tonight. What is the best part of working at JCPenney? Took 7 week before delivery. Fairygodboss provides free job reviews for women, by women. About 6 were great and a great value. I do not think I will buy online from JC Penney again. I have no issue with this because of covid. Their sheets and portrait packages are cheap, if you remembered to print out your coupons. JCPenney also offers a Lifetime Jewelry Care Plan to their customers which covers a comprehensive protective for their jewelry from the date of purchase. It was a mothers day gift. This is a direct reflection on poor management of supply chain. No sign at the front door and poor placement of the sign at the pick-up desk. I believe that there is a policy related to coupons. I ordered 11 clothing items online. Horrible managment and no advancments. My order history disappeared on my account! Really? I have been to all the so called mattress stores here in Naples, Fl. There is no way to track it, it just says "in transit," yet it was originally. ";s:7:"keyword";s:25:"jcpenney shipping reviews";s:5:"links";s:946:"Mad Gab Tiktok,
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