";s:4:"text";s:2612:"My Wi-Fi app. Sadly, they removed the 5GB bonus data. If only this website is slow, then it’s a website specific issue If it has been moved, put it back in its original location.Check your modem is set up correctly and looks like this:If you are operating older devices using legacy Wi-Fi technology consider disconnecting these devices when not in use or upgrading these devices.If you wish to learn more about internet speeds please visit the following articles.To help us improve this website, we'd love to hear your feedback. : laptop, cellphone, tablet). Skip to content COVID-19: Updates affecting customer service, roaming, data overages, and store closures This will verify if the issue is located on your network. I'm on the same plan. If only certain devices have slow internet, it may be a device capability issue. ... which in internet word, that's slow. Pro tip: Where possible use a wired connection for any stationary devices such as desktop computers, printers gaming consoles and TV media boxes. See our support page on Wi-Fi performance explained for more details; If internet is slow only on a certain website(s) then try opening a few other websites. Also, every ISP has a disclaimer that max speeds are not guaranteed.I was having the same problem. This will verify if the issue is located on your network. If the slow speed is isolated , further physical troubleshooting of the device is required.Determine if speed is slow on both wired (Ethernet) and wireless connections. This is just shows propaganda trying to sway customers to them. Order online for a $50 bill credit . Posts ... $55/month for Telus Internet 750 w/ unlimited data option. If you are experiencing issues with both your wired and wireless connections, please go through the wired solution first. If speeds revert back to being slow after re-enabling firewall, adjusting your firewall settings will repair the issue.I'll add.... when you run the tests... make sure you are EXCLUSIVE on the network. Slow Internet connection. Connect to your Wi-Fi. I switched to hardwire and it fixed itthats the thing though my pc is on a Ethernet connection I don't even have a wirless card in my rigIf you are not getting anything close to 50 with it being plugged into the Router call Telus.New comments cannot be posted and votes cannot be castPress J to jump to the feed. I'm only getting 13 down and 10 up and we pay for 50 by 10Are you on wifi?