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Automated credit management makes accounts receivable easier, and strategic credit guidelines also ensure you issue credit only to worthy customers.Automated inventory management software is an important component of the fulfillment process. Since the O2C journey is highly interdependent, even small inefficiencies in one function can snowball into costly problems elsewhere.Successful management and optimization of the order-to-cash cycle helps businesses efficiently deliver value to their customers and receive timely payment for their services. Go inside a Salesforce Order Management use case. Ensure Customer Satisfaction with Order Management Manage returns, cancellations, and other services without switching between systems. Take care of negative invoices right away. Optimize the moments between âbuy nowâ and âdelivered.â Get more done with a unified view of customer cases, preferences, orders, and more. Creates an instance of the DataSource.Order class. Step by Step: What you Should Know About the Order-to-Cash Process You can streamline your O2C process from beginning to end to serve customers faster and more effectively, minimize errors and delays, and ensure performance data has maximum impact on the company.While some may think the O2C process is complete when the order is received and paid for, there are other important steps that occur after these actions. Learn more about order management and unified commerce with these insights. For English locales, Salesforce uses a sorting mechanism based on the UTF-8 values of the character data. Whether itâs through an ecommerce platform on your site, an email to the sales department, or even notifying a sales rep in person, you are responsible for the order management actions as soon as the purchase is confirmed.Your order management system must be automated, and instant notifications should kick off a series of actions in other departments that will keep every unit on top of the order. Issue painless returns, refunds, and exchanges â even before fulfillment. Automate order fulfillment, payment capture, and invoices with supply chain workflows. Use easy, drag-and-drop automation tools to manage complex processes with clicks â not code. Using this method, you can sort primitive types, SelectOption elements, and sObjects (standard objects and custom objects). Get more out of your inventory.