";s:4:"text";s:3348:" Best Cities for Jobs 2020 NEW! I identified myself and my reason for calling (which was to complete a PA for a patient's medication). Are the representatives license medical practitioner's? We have filed a complaint with Medicare now, and will file a complaint with the State of Colorado Insurance Commissioner also if not resolved soon.I have tried your Provider Relations phone#888-632-3862 to speak with live person to inquire on our Providers but have not been able to speak to someone. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.
Customer service stinks ! As a CVS Health colleague, you’ll be at the center of it all. We have sent emails to AETNA Provider Relations on several occasion, without any responses. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Now we are passed the 2 week point and Aetna calls again to get me signed up for the computer.. are you kidding me!!! This representative's attitude and tone were very unprofessional. which is NOT considered a Skilled Nursing Facility (SNF). Also per our plan, we receive "earned time" back but that has not been applied to my account.I have Multiple Sclerosis. I would like to know how the Hippa law applies.I asked for an audit of my account and have not heard a word since the request was made. I got the same response. Upon giving the representative the patient's information, the representative stated, "You sound like a robot" (with an attitude). We're here to make our application process as easy as possible for you. Engages, consults and educates members based upon the member’s unique needs, preferences and … Finally someone name Lisa came to the phone and stated she was the supervisor - which I question. Jobs. We comply with the laws and regulations set forth in the following EEO is the Law Poster: At CVS Health, we share a clear purpose: helping people on their path to better health. The executives helped me find the exact need that was suitable for my family. The entire situation is unbelievable!Aetna has been able to do the right insurance coverage that I have been looking for. The customer care also is one thing one would look for while claiming any insurance coverage. Customer Service Manager salaries at Aetna can range from $50,875 - $91,633. Now we realize that it was actually Aetna and not the company. I am filing this report because Lisa sounded very defensive at first, and some things Lisa told me did not add up as to how she was going to report and handle the situation. Click on the links below for more information. This estimate is based upon 5 Aetna Customer Service Manager salary report(s) provided by employees or estimated based upon statistical methods. The website Aetna has is user friendly. I then repeated the information slower and tried to be as clear as possible. The representative then told me she couldn't call me back, and that I would just have to go through the prompts and hold time again. ";s:7:"keyword";s:31:"aetna employer customer service";s:5:"links";s:774:"Napoleon Abueva Awards,
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