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";s:4:"text";s:19633:"After awhile I was able to get a proper connection, and finally arrived at the restaurant, a good 30 mins late! The latest Doordash problem has to do with scheduling your shifts. Not really. While we strive to make both your order and delivery experience perfect every time, sometimes mistakes happen. All posts about earnings, unicorns, and bad tips must only be posted on Sunday. I’ve lived in and visited many. Become a DoorDash driver! And when they do, we're here to make things right. In 2015, I separated from my wife and moved back into my parents' house. Check out your help site below! How do you know the previous delivery drivers had no problem? Good question, but no, it wasn’t. Some dashers are incompetent. There has been a major glitch going on lately with the Doordash app that has had many Doordash drivers scratching their heads and wondering what the heck is going on. The entrance is there. Is this some scam that people pull as dashers? In some cities right now, you … It sounds to me like maybe he was having GPS issues/missed some turns and then got lost, then got frustrated and gave up. It’s so easy & quick for acceptance rate to go down in a few hours but it takes so long to bring back up, just not fair at all. Use your local Facebook or Craigslist group. No racism, sexism, vulgar content or personal attacks on other users. (Photo by Alexi Rosenfeld/Getty Images) At this point I get fed up and call DoorDash, and they gave me the dasher's phone number. They just think that every time they use GPS it works, they just don't use it enough to realize just how much and how badly it can mess you up. There was plenty of (free since it was after hours) meters in front of our building that night. This includes ALL delivery addresses and names. Posts relating to monetary matters not posted on Sunday will be removed. If you are still having trouble, use an internet browser and login at https://driver.doordash.com. Become a Dasher Be a Partner Restaurant Get Dashers for Deliveries. I tell him he is close and direct him to my building. Does your condo complex have signs directing people directly to your building? In just five trips, I move more than 12,000 calories. I had an interesting experience recently where the location displayed on the Door Dash map was completely different than the location Google Maps was giving me. As such, sometimes you can get huge promotion or bonus offers when you sign up. I've gone to many complexes that I delivered the food quickly but I still didn't like the experience. Even if other delivery drivers are just making the delivery seem easy, friends and others who visit never seem to have issues. I would like to know what the condo complex was? I don’t think he would have answered your call or even tried to find you if his motive was eating your dinner. Press J to jump to the feed. Hmm, do you live in a confusing complex? For example I live at 123 Main Street, Unit 101. After an hour (despite this location being 13 minutes away according to Google Maps and showing no traffic at that time), the driver finally makes it to the block where I live, but drives around my condo building several times until stopping behind it. Then I check on the DD app, and he has marked the food as delivered, but obviously I didn't get any food. A DoorDash driver has lost her job after a video of her confronting a customer went viral on Reddit. Pick your own schedule and use any car or bike. Doordash Drivers has 53,006 members. I'm sure at night time it's not the easiest to see, but I have had lots of food delivered here at night before without issue. Cookies help us deliver our Services. Are the numbers for your condo building big and lightly colored, making it easy to see in the dark? I was trying to figure out that angle but thought he’d get penalized for not actually delivering. So tonight I ordered food from a restaurant 13 minutes from my house. But I take it that he probably won’t be penalized then? Prospective Members: Upon requesting to join, routinely checking your PM folder (inbox and other) for directions regarding Driver verification from group admins. Or are the only signs indicating people for your complex on the building? Drivers are humans and make mistakes, if they forget an item make it easy to track at least last order to be able to bring missing item. You’ll be prompted to disclose some information about your mode of transportation so they know how you’ll be delivering food. Press question mark to learn the rest of the keyboard shortcuts 1800+ deliveries and i’ve delivered the food somehow every single time. Working for doordash has been alright. We can only see, "Here's your food. To make matters worse, it wasn't even clear that that was the case initially as I was in an area with spotty reception and the Google maps wasn't updating. Please read these FAQ's. It’s not lit up or anything but there are no other buildings on our block so if your gps gets you to the block, you either have our building or the two buildings across the street to choose from. Here we post about DoorDash. However 20% is not the fee it charges, but simply the money left over after paying the delivery driver. This also includes swaps, funding campaigns, or items for sale. So with all that said, what the heck happened? This will ensure the bug fixes our tech team implements to the app will update to your installed version of the app. The driver accused the customer of lying about not receiving their delivery. He may have been trying to scam you. r/doordash: Unofficial DoorDash Community Subreddit. And I’d get it if I was rude to him on the phone that you’d just be like “screw it” but I made sure I was super calm because I wanted my food and up until that point I just figured the dude was just terrible with directions. Then i get a text that he is lost and in a parking garage somewhere. Yes, DoorDash has a commercial auto insurance policy that covers up to $1,000,000 in bodily injury and/or property damage to third parties arising out of accidents while on an active delivery. Pair that with laziness, frustration and this happens. But I thought it was so weird how he just gave up at the end when he was less than a block from my house and I had him on the phone. In the end , after whatever problems he had occurred it's possible he got frustrated and just gave up on the delivery. Uninstall and Reinstall your DoorDash app. Having a strong phone signal without wifi improves the app’s connectivity. That would make sense since the route he was going just made no sense at all. They are a great resource. I waited in the lobby for 10 minutes (usually deliveries are able to get in my building fine, take the elevator to my floor and deliver to my door), but I realized this guy was having issues and waited downstairs and watched out the window for him. The bad thing is they the average customer doesn't spend all day every day following GPS like we do, so they are mostly unaware of just how badly things go wrong. Drivers in San Francisco recommend driving during the weekends, and dinner hours, to earn more and to also communicate with your customer, especially if their order is running late, to increase tips. Drive and deliver with DoorDash and start making money today. By using our Services or clicking I agree, you agree to our use of cookies. Or do you have one of those apartments with small numbers off to the side, like small black numbers against a black background? Doing Business. Press question mark to learn the rest of the keyboard shortcuts. Not a DoorDash Customer? Do not post any customer's personal information, Do not post content to publicly shame couriers (Dashers), Press J to jump to the feed. Was this guy just high on something, got the munchies and made a run for it after eating all my food? I call the dasher. Just have a valid domestic driver’s license, insurance, and a clean driving record. https://www.reddit.com/r/doordash/comments/kn50ix/stop_are_you_a_first_time_doordash_driver_please/, Join the Couriers discord for support and community! I then call his number again, he answers, and he says he is lost and a block away. Do not post false information on purpose. DoorDash is always looking for new drivers, especially in certain cities, and especially with the pandemic increasing demand. We would like to show you a description here but the site won’t allow us. There is only one big number for the whole condo complex. I never saw any cars that were even driving by that seemed confused or lost so I don’t know how much he tried even after I gave pretty clear directions. It must have been a gps issue, but if you were talking to him on the phone and giving him directions there shouldn’t have been any reason for him to just mark it as delivered. We get paid per delivery, so he would have been losing out on money every minute that he was lost. He knows he can get away with taking the food, and doordash will give you a full refund and can't be bothered to do an investigation on what happened so, the dasher will most likely not be penalized. It's always the same mentality, thinking, "I've had food delivered here before with no problem." Am I right in assuming that your condo has 2 guest parking spaces and they were both occupied that night, causing the driver undue stress in finding a parking spot? A TGI Fridays order of onion rings, French fries, and macaroni travels 0.8 mile in the Eclipse's passenger's seat. Press J to jump to the feed. Walmart posts shall be limited to 1 day per week, Wednesday’s. Not a DoorDash Dasher? I'm a Dasher I'm a Merchant. After no response, I then said...] Me: There is street parking on Main Street between 1st street and 2nd street. How do I update my account information? I text him directions to where my building entrance is. There are plenty of subreddits. I ended up driving to the restaurant and picking up the food myself which I guess I should’ve done in the first place. Along the way I had a couple wrong turns due to the connection problems, wasting even more time. My advice is to complain to door dash about cold food and get a refund.. maybe they will hesitate next time to load your driver with extra orders. Let Us Help You. 258042 Views • Oct 16, 2020 • Knowledge. Hi dashers, I know this is a forum for dashers, but I have a question as a customer. Well, my convo went something with the guy like this: Dasher: Hey I’m a little bit lost. A DoorDash delivery driver riding a bicycle picks up food from Jack's Wife Freda during the first snow of the season on December 09, 2020 in New York City. Or does this seem like a dasher just having a bad day and gave up? Just be more considerate and appreciative of drivers. Right in front of the entrance. In today's video we discuss "DOORDASH: This is NOT GOOD everyone! Was the food one of the BJ's promotional pizzas? The area i live in is already fairly low income, so tips are usually under a dollar or non-existant. I guess that goes with any line of work really. I am as good at this job as I am because I check Reddit every night. You also have to watch out for people in apartments who don't put directions on the app, not really a doordash … I go back and the food was still there. If you live in a big city or a very walkable area with lots of restaurants, you can use a bike or scooter to deliver. TL;DR: Why would a dasher take an hour for a 13-minute delivery, show up within a block from my house, and then disappear without delivering? I totally understand confusing apartment and condo complexes. Names alone are fine, as are maps without a name or address explicitly listed. Welcome! Let Us Help You. In today's video, I discuss a very controversial practice some Doordash drivers are doing. About Us Careers Blog LinkedIn GlassDoor Accessibility. I don't even know how he ended up in a parking garage since they are all secure garages in my areas. The blog created for Doordash drivers by a Doordash driver! I’m in a parking garage at the moment Me: can you call me? Could have been a GPS issue. Depending on where a Dasher is located, they may be able to use a motorcycle, bicycle, or scooter. He doesn't say anything and after a minute hangs up on me. I was surprised in the first place that I had to call the dasher after they had been circling for 5 minutes. In this vlog I take you along with me for a day to DoorDash. 6. When a string of things go wrong, you find yourself thinking this is a $7 delivery and I've already put in way more time, driving and effort than that, and you get tempted to just say forget it. DoorDash drivers in San Francisco report earning $21-30 per hour, not including tips! So, in addition to my day job as Sales Operations & Program Manager, I decided to earn money on nights and weekends as a DoorDash Dasher (Dasher is the term for their drivers). Constructive criticism and feedback of the DoorDash platform is encouraged, but keep it reasonably professional. DoorDash Driver Sign-Up Bonus. Oh well. Since he didn’t answer the redirect number when I called it, I called his real number and he answered that. At this point I get fed up and call DoorDash, and they gave me the dasher's phone number. I call DD, and they try calling the driver and they get no response and give me a refund. Does DoorDash have insurance? So yeah, I understand what a confusing complex is like but this is the only building on the block. Dropping notes / business cards in customer's food bags. Account Details Order History Help Have an emergency? r/doordash_drivers: A sub for DoorDash Drivers. After spending about 10 mins trying to find the restaurant where DD indicated it was (because I reasoned that DD should know where the restaurant is, maybe it had moved and Google hadn't gotten updated yet, plus the fact that the area Google was indicating was outside the area of my current dash), I decided to proceed towards the area Google had indicated. To sign up with DoorDash, you simply need to visit their site and enter your email and basic info. My condo complex is just one building that fills one city block with only one entrance. When you say, "I text him directions to my building," and "direct him to my building," what specifically did you say? So true. Get to Know Us. It was from Chick Fil A, which seems to have a pretty good pickup situation for dashers so I don’t feel like that contributed at all. In some scenarios, they may even be able to deliver on foot. [since I figured it’d be easier to figure out where he was on the phone than by text. We may have to friend request you based on your privacy settings. And I expected him to give some BS story to Doordash at that point when they called him but they said he wouldn’t answer their calls. Not to mention DoorDash drivers are only being paid an estimated $10-11$/hr after expenses. I quickly realized that if I didn't start making more money, I'd NEVER move back out! If you do have a car, you’ll need to s… So many customers in condos and apartments are completely unaware how confusing and irritating their complexes and buildings are. If you are not connected to wifi, installing the app will use data and affect your data usage. This includes posting promotional codes and/or referral links. He must have just gotten frustrated and said fuck it. With that said, answers to your questions: The entrance is on a main street. So stuff like this happens from time to time. Questions for the OP: Is the guest parking limited? But then when I had him on the phone and he hung up on me and marked as delivered, I was totally confused. Temporarily turn off your device’s WiFi and use cellular data instead. Get to Know Us. Is it not standard for Door Dashers to call customers in the first place? Are you a first time Dasher? The couple times where people aren't sure of where the front door is (since our building takes up a whole block), they call and ask and it's easily answered. So 123 is pretty clear to see from the street on Main Street. He texts "Thats not my home" . Please see how you can report the issue following the instructions below: Mobile app users. Maybe the only reason he answered my call was because he didn’t expect it to be the customer since he didn’t recognize my number. They gave me the number that redirects but then he texted me back and so I could see his real number. What’s Required To Become A DoorDash Driver? It gives me consistent tricks and tips, it lets me know what promotions are coming up, and it gives me a way to ask questions or look for advice. so when tolls cut into your doordash pay and tips, you end up losing money. @poetic_patriot @andyj_2011 @DoorDash @DoorDash_Help Doordash is working and grubhub for delivery uber is not 2021-02-19 18:46:09 @AskMeSucka This is so wrong. Work flexible hours and get a $100 bonus after 150 deliveries. https://discord.gg/cwdgZ85. First and foremost, we're sorry! About Us Careers Blog LinkedIn GlassDoor Accessibility. Press question mark to learn the rest of the keyboard shortcuts. No answer. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. That was the crazy part to me. Do not pretend you are someone with an official title, you'll be banned without warning. After the dasher picked up the food, I tracked him on the GPS and he was going the most bizarre route... going down streets that didn't make sense, missing freeway exits, etc. Press question mark to learn the rest of the keyboard shortcuts Doing Business. Fast signup, great pay, easy work. Check out your help site below! We're not allowed to tell them their complex are confusing/annoying to deal with. I call back and he doesn't answer. You don’t even need a car to deliver with DoorDash. Not to say that's right, but it's human nature after all - ppl aren't going to just keep going to fulfill the mission no matter what like some Terminator robot. Parking shouldn’t have been an issue at all. So all I could come up with trying to understand the case of my missing food was that the guy was high. When DoorDash acquired its rival Caviar for $410 million earlier this month, some of its workers viewed the move as proof the company has the cash to pay them better, if it wanted to. Make sure you’re not in airplane mode. You can change personal information anytime in your account. Were your directions vague? I'm a Customer I'm a Merchant. The way DoorDash keeps pay enticing and fair for Dashers is by showing a guaranteed amount for completing each delivery before you accept it. It sounds like he had a bad day and maybe gps sent him to the wrong spot, and if your complex is confusing he may have given up. It was super frustrating as a customer to watch where his car was going and not be able to call him and tell him to go a different route. What it looked like and all that. After an hour (despite this location being 13 minutes away according to Google Maps and showing no traffic at that time), the driver finally makes it to the block where I live, but drives around my condo building several times until stopping behind it. There’s always those incompetent ones, but kudos to the good dashers like you. No, there is no need for signs to different buildings since there is only one. Keep it that way. I would never pull some shit like that though. Unlike many other delivery services, DoorDash does not require its employees to own a car, and no vehicle inspection is required. If he was really driving around that long with your food then I doubt he did it on purpose. 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